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Request a Change of an Inaccurate Grade in a Course

Grades reported by the professor are generally considered permanent and final. However, there are circumstances in which a change of grade may be requested. Typical reasons are:

  • to correct clerical or procedural errors
  • to receive a grade in place of an Incomplete (I) after completing required coursework (usually arranged with the instructor)
  • to receive a grade in place of an In Progress (IP) after completing a course of classes
  • to receive a grade in place of a No Report (NR)

No correctly reported final grade assignment may be changed based on reexamination, completion of additional work or reevaluation of existing work.

Procedure for Implementing a Grade Change

  1. You must contact your course instructor and explain the requested change.
  2. If the instructor approves the request, the instructor will submit an online Academic Record Change Request to the Academic Advising Office of the school under which the course was offered. The status of the request can be monitored through the Academic Record Change application in StudentAccess.
  3. Upon approval from the school, the Academic Record Change Request is forwarded to the Registrar's Office. (For summer courses, Summer Session must also approve the grade change.)
  4. Once your request is received by the Registrar's Office, requests for grade changes that meet Academic Senate policy will then be processed within two business days.
  5. After completed, the grade change will be viewable in StudentAccess.

NR (No Report)

NR's are assigned if an instructor fails to submit grades by the deadline. Visit our Late Grades page to determine if your instructor missed the deadline. When your instructor submits your late grade, your academic record will be updated to reflect the new grade.

If you receive an NR, and the course is not listed on our Late Grades page, you should contact the course instructor immediately to arrange for the NR to be changed to a grade.

The NR will remain on your academic record for one subsequent quarter of enrollment or the award of your degree, whichever comes first. At that time the NR will convert to an F, NP (Not Pass), or U (Unsatisfactory), whichever is appropriate. This will then be considered the final grade for the course.

If it is determined the NR should be converted to a grade, the Procedure for Implementing a Grade Change will be followed.

Retroactive Drop

A retroactive drop is a request to drop a course after the last day of instruction. Reasons when a retroactive drop may be necessary include:

  • Student was enrolled in the wrong course
  • Student had a documented health emergency and could not complete the course
  • Student had a documented family emergency and could not complete the course

Instructions for requesting a retroactive drop:

  1. Contact and explain your request for a retroactive drop.
  2. If the instructor approves the request, the instructor will submit an online Academic Record Change Request to the Academic Advising Office under which the course is offered. The status of the request can be monitored through the Academic Record Change application in Student Access.
  3. If approved a non-refundable $3 fee will be billed to your ZOT Account Online.

Requests for a retroactive drop, which meet Academic Senate Policy, are processed within two working days of being received by the Registrar's Office. The original assigned grade will then be changed to reflect a grade of W (withdrawal).

Limitations

You may request a post-quarter drop for a course from the most recent previous quarter only.

Upon the award of your degree, your academic record is permanent and cannot be changed. This includes changes made through a retroactive drop.


NOTE: Some schools have stricter guidelines than outlined above. You are advised to check with your school before requesting any change of grade.